The Kwesé TV Customer Care Staff delights their customers with unbeatable and timely customer care experience by resolving customer complaints in record time. Should you have any challenge with your Kwesé TV decoder or have any enquires about Kwesé TV services, do one of the following:
Nov 2018: Barely 13 months after commencing operations in Nigeria and without any prior notice to her Customers and dealers, Kwese TV scales down it Channels from 76 to 15.
Read: Sept 2018: Kwese TV Position on Carabao Games
1. Visit www.Kwesé.com and chat a Customer Care representative. At peak hours when there are a lot of persons engaging them, the chat feature may be temporarily unavailable. One way to avoid been in this situation is not to leave renewing your decoder subscription till the last minute or rush hour, this advice is particularly important for football center owners who seem to wait until the last minute of a major match of interest before renewing their subscription.
2. Call the Nigerian Kwesé TV Customer Care Line on 012278885
3. Send a Mail to help@Kwesé.com. Copy valuechainsupportteam-nigeria@econetmedia.com
4. Contact us, Application Wheel Koncepts 07052193183 (Kwesé TV dealer), we are located at No. 58 Bode Thomas Surulere Lagos. We are always ready and happy to help.
5. Join the Kwese TV Nigeria Fans Facebook Group (A group created by Application Wheel Koncepts – Kwese TV dealer in Surulere, Lagos).
See how to Renew your Kwese TV Subscription on Quickteller.
With regards to renewing your Kwesé TV subscription, it is important to note that subscriptions are automatically renewed when you make renewal payment into your Decoder account before the end of the current subscription.
Also note that when you change your subscription plan e.g from One month payment to 1 week payment, there is need for you to contact a Kwesé Customer Care rep to apply the payment.
Thank you for choosing Kwesé TV, our promise is to connect you with the contents that you love anytime and everywhere. #KweséTV #BeyondTV.
See Frequently Asked Questions and answers.
If you have any questions or need to purchase a Kwesé decoder in Lagos Nigeria do not hesitate to contact us 07052193183. Submit your email in the subscription box on this page to be the first to get new posts/information about Kwesé TV and Join the Kwesé TV Nigeria Fans Facebook Group.
Pls I subscription on my decoder and it not yet active
Whenever you make payment for your decoder and the subscription is not active within 15mins, visit http://www.kwese.com and use the chatbox on the website to inform the Kwese Customer Care rep about your payment. They will activate your subscription ASAP. Alternatively, you can send a mail to help@kwese.com quoting the amount you paid, your name and decoder No. To avoid contacting the Customer Care reps, ensure you make payment to your decoder account before you are out of subscription.
Am not yet connected I paid 4 seven days thru paga my acct details 23400009388
Kwese TV no longer have 3 days and 7 days payment. The monthly subscription is now N5000. You need to make up the payment in your account to N5000. Then contact the Kwese Customer Care rep to reconnect your account by chatting with them on their website http://www.kwese.com or send a mail to help@kwese.com